CONTACT US

We would love to hear from you! 

For order inquiries or questions about an order, please email info@pinkcolony.com and provide the order number in your inquiry

For questions regarding our Return and Exchange Policy, please visit Returns and Exchanges Page

For questions on sizing or product details, please email us at info@pinkcolony.com and provide the item name and brand 

For questions regarding sale prices and price matching, please email us at info@pinkcolony.com and provide the item, size, and sale price and proof of sale price 

For wholesale inquiries and if you’d like to see your products on www.pinkcolony.com, please email us at info@pinkcolony.com and put “Attn: Pink Colony Buyer” in the subject. We are always looking for new and exciting brands to add to our curated collection!

For billing inquiries, please email info@pinkcolony.com and add your vendor name to the subject 

 

Our mailing address is:

Pink Colony

476 Thames Street

Newport, R.I. 02840

 

Our billing address is:

P.O. Box 968

Stowe, Vermont 05672

 

Shipping Method Disclosure:
USPS
Orders are shipped daily on business days, excluding U.S. Federal Holidays.

Pink Colony reserves the right to change shipping providers at any time based on availability and price. Orders are shipped USPS unless specified otherwise at the sole discretion of Pink Colony
 
Express Overnight shipping is flat rate $29.95 (Orders must be received before 12 noon EST on the business day of order placed. Pink Colony reserves the right to process orders up to 24 hours. Shipping time does not include processing time)
 
Orders are shipped USPS Priority 2-3 Days for a flat rate of $7.95. Pink Colony reserves the right to ship in USPS provided or private packaging
 
Orders Over $500 qualify for free shipping with included insurance
 
Pink Colony offers no guarantee or credit reimbursement for shipping delays incurred by weather, provider delays or extenuating circumstances 
 
If you receive a damaged package, contact us within 24 hours of acceptance at info@pinkcolony.com and please provide photographic evidence of the damaged package and property. Include your order number in the body of the email.
 
Exchanges and exchange price adjustments are at the sole cost of the customer with no restocking fee