We would love to hear from you!
For order inquiries or questions about an order, please email firstname.lastname@example.org and provide the order number in your inquiry
For questions regarding our Return and Exchange Policy, please visit Returns and Exchanges Page
For questions on sizing or product details, please email us at email@example.com and provide the item name and brand
For questions regarding sale prices and price matching, please email us at firstname.lastname@example.org and provide the item, size, and sale price and proof of sale price
For wholesale inquiries and if you’d like to see your products on www.pinkcolony.com, please email us at email@example.com and put “Attn: Pink Colony Buyer” in the subject. We are always looking for new and exciting brands to add to our curated collection!
For billing inquiries, please email firstname.lastname@example.org and add your vendor name to the subject
Our mailing address is:
476 Thames Street
Newport, R.I. 02840
Our billing address is:
P.O. Box 968
Stowe, Vermont 05672
Shipping Method Disclosure:
Orders are shipped daily on business days, excluding U.S. Federal Holidays.
Pink Colony reserves the right to change shipping providers at any time based on availability and price. Orders are shipped USPS unless specified otherwise at the sole discretion of Pink Colony
Express Overnight shipping is flat rate $29.95 (Orders must be received before 12 noon EST on the business day of order placed. Pink Colony reserves the right to process orders up to 24 hours. Shipping time does not include processing time)
Orders are shipped USPS Priority 2-3 Days for a flat rate of $7.95. Pink Colony reserves the right to ship in USPS provided or private packaging
Orders Over $500 qualify for free shipping with included insurance
Pink Colony offers no guarantee or credit reimbursement for shipping delays incurred by weather, provider delays or extenuating circumstances
If you receive a damaged package, contact us within 24 hours of acceptance at email@example.com and please provide photographic evidence of the damaged package and property. Include your order number in the body of the email.
Exchanges and exchange price adjustments are at the sole cost of the customer with no restocking fee